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Genius Bar caught ripping customer off ON CAMERA by CBC News

Louis Rossmann · commentary · Watch on YouTube

Repair, teardowns & right to repairTech company stories & documentaries

What it is

Louis Rossmann reacts to a CBC News segment in which an Apple Genius Bar quoted a costly logic board and display replacement for a MacBook that had only a bent pin. He explains why the repair is simple and what the case shows about Apple's repair practices.

Why Hacker News recommends it

Used repeatedly in right-to-repair threads as a concrete example of Apple overcharging for repairs that independent shops fix cheaply.

  • 1 people recommended it
  • 1 different months
  • 0 strong recommendations
  • first 2018, last 2023

What HN commenters said

  1. “He is extremely good at repair while despising the company’s despicable practices - and warns people about them.”

    Televised report on Apple Genius Bar overcharging versus independent repair

    andrei_says_, 2021-06 · Recommendation · in “New York Senate passes Right to Repair bill”

Excerpts from Hacker News comments, linked to the originals. Summaries and labels were written by a language model from those comments.

Topics: apple, macbook repair, genius bar, right to repair, consumer reporting

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